Aylesbury youth drop-in centre offers virtual support during coronavirus lockdown
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Youth Concern, which has been providing help and support to disadvantaged young people in the community for over 40 years, is now offering a phone triage service. This means any vulnerable person between the ages of 13-25 years old can get in touch with a member of the team without needing to meet face-to-face.
The centre’s dedicated team of youth workers and counsellors are offering one-to-one sessions via platforms such as WhatsApp, FaceTime and Zoom, and are still able to provide guidance on issues including emergency accommodation, education, employment and addiction.
Youth Concern is also looking to identify further ways to provide support remotely, with podcasts, cooking videos and live streaming videos being considered to ensure all young people needing support are reached.
Hannah Asquith, CEO of Youth Concern, said: “Self-isolating is hard enough for those of us with warm homes and stable relationships. For teenagers and young adults with insecure accommodation and challenging relationships, and whose daily routines have changed beyond all recognition, we are here. Technology has enabled Youth Concern to throw its virtual doors wide open.