Interruptions to signal for O2 customers in Aylesbury Vale yesterday was a result of works to finally bring 4G to the area, the firm has revealed.
The 02 mobile phone network was down for much of yesterday (Monday) leaving people unable to make calls or use mobile data.
Many customers voiced their frustrations on social media while O2 apologised for any inconvenience and said it was working on a mast in the area.
It seems the disruption may have been worth it, though, as O2 has now announced the work being carried out on the mast was to bring its coveted 4G service to the Vale as well as improving its 2G and 3G network.
O2’s 4G network will bring high speed mobile internet to its customers in the area, bringing it up to speed with the likes of neighbouring Hemel Hempstead and Milton Keynes.
The work started back on August 8 and is due to finish today.
Subject to successful implementation and testing, customers will see the new and improved service shortly afterwards.
Derek McManus, chief operating officer for Telefónica UK explained what the network improvements will mean for customers.
He said: “O2 customers in Aylesbury will soon be able to experience faster mobile internet on their devices such as streaming high definition TV, shopping on the go, and video calling. For our business customers, 4G is all about working more effectively.
“They can work remotely, access cloud services, collaborate using apps and so on. 4G will make everything easier for them.”
O2 is spending £600 million in 2015 on its network and by the end of 2017 will have invested over £3billion in 4G and the modernisation of its 2G and 3G networks across the UK.
The communications giant currently offers 4G in over 530 towns and cities across the UK and is the only network to have made a commitment to Ofcom, the telecommunications regulator, to provide indoor coverage for 98% of the UK population by the end of 2017.