Council website up against the BBC and Royal Mail for award

Aylesbury Vale District Council’s site, which was given a new look back in August has been shortlisted for the User Experience UK Awards.

The website, which can be accessed at www.aylesburyvaledc.gov.uk is up against EasyJet, HSBC, NatWest, the BBC, BT Sport and Royal Mail.

The district council’s website was shortlisted because of its engagement with the public, service to the public and value to the public.

In the month following the website’s launch there was a 33% decrease in telephone calls to the Recycling and Waste team with the website now providing an easy alternative for finding information.

There has also been a 5% rise in new users.

Councillor Janet Blake, cabinet member for business transformation said: “The driving force behind the new website was to make it as easy as possible for residents and businesses to find information, apply or pay for services and to report issues.”

The winner of the award will be announced on Thursday November 12.