Aylesbury’s Shopmobility team has won a national award for excellent service, and is the first to win it for a second time.
Staff and volunteers were presented with the Hillier Shield this month after seeing off stiff competition from across the country. They previously won the award in 2007.
The annual award was set up in memory of the founder of the National Federation of Shopmobility UK, Tom Hillier, and is given to services that go over and above the high standards the federation sets. Shopmobility teams can only be nominated for this award by their users.
Stephen Harding, Parking Services Manager at AVDC, said: “I am so proud and lucky to have such a wonderful team running the Aylesbury Shopmobility service. Winning the Tom Hillier Award for a second time is a credit to the amazing service the team provides to its many members, enabling them to access and enjoy the town centre facilities.”
Sharon, one of the customers who nominated Aylesbury Shopmobility, said: “You receive such a lovely warm welcome, friendly and fun. Knowledge of customers’ needs and requirements is superb. You are encouraged to enjoy life to the full. They are great at listening and go out of their way to make sure your visit is an enjoyable one.”
Aylesbury Shopmobility is a service that allows anyone with a mobility problem, whether temporary or permanent, to get out and about in the town centre. The service provides free loans of manual and powered wheelchairs, scooters, walking aides and wet weather coveralls for both residents and visitors to the town.
Aylesbury Vale District Council provides funding and additional money is received through fundraising events and donations.
Aylesbury Shopmobility is located on the ground floor of the Upper Hundreds car park on Upper Hundreds Way. It operates from 9am to 4pm Monday to Friday and on Saturdays from 9am to 1pm.
For more information see www.aylesburyvaledc.gov.uk/shopmobility-aylesbury