A blind man refused entry to a restaurant because customers did not want his dog on the premises has welcomed an apology from the owner.
Andy Shipley, 48, from Princes Risborough, was left angry and afronted when he was turned away when visiting the Slough restaurant three weeks ago.
His story prompted an angry response from Herald readers and Slough Council.
Now the restaurant owner Muhammed Saleem, has vowed to change his ‘no dogs’ policy admitting he wrongly refused entry to a blind man and his guide dog.
Mr Shipley said: “Mr Saleem was profusely apologetic and made the point it was something he got wrong. He had several meetings with his staff to say that and it seems the situation has been remedied.”
The law states restaurants are obligated to make allowances for guests with guide dogs.
Mr Shipley has a deteriorating eye condition that severely limits his vision and he relies on guide dog Winnie to get around.
Mr Saleem, owner of Shahzad Indian restaurant, in Park Street, Slough, has agreed to put up an ‘assistant dogs allowed’ sign, make a donation to the Fieldfare Trust, the disability charity of which Mr Shipley is chairman, and offer a free meal to the party of six who were turned away.
Mr Saleem said: “It was just a misunderstanding. I’m deeply concerned why it happened and I will be putting stickers in the window to show we accept guide dogs.
“I will also print a copy of the law so people can see what it says.”
Andrew Clark, chairman of Buckinghamshire Disability Service (BuDS), welcomed the apology.“It was quite disgraceful,” he said.