Calls for clarity on what should be put in blue recycling bins echoed around a community forum.
The Greater Aylesbury Local Area Forum received an update from Aylesbury Vale District Council (AVDC) on work being done in their area.
But many representatives on the panel expressed concern that changes to recycling bins, which means that plastic bags are no longer collected, is leading to people having their bins rejected.
Aylesbury Town councillor Mark Willis, who was sitting on the panel, said that many of his neighbours had received rejection notices on their bins, and called for AVDC to consider what to do about what appeared to be a growing problem.
But AVDC representative Teresa Lane said that householders took note of the new rules initially, but bin collectors have seen a rise in rejected bins in recent weeks.
The changes to the council’s bi-weekly recycling collections came into force in April.
Items which cannot be put in the bins include: batteries, cling film, plastic carrier bags or sacks, bin bags, dog mess and cat litter, drinking glasses or crockery, empty paint tins and engine oil containers.