After months of disruption, the waiting room in the bus station in Aylesbury has finally re-opened.

However, passengers using the very popular numbers 2 and 4 bus routes cannot now catch their bus from the bus station but instead have to go into Great Western Street for their bus stop.

This is a horrendous place to wait - there are no seats and no shelter from the wind tunnel effect that is always present.

I helped a very elderly lady who had been walking around the bus station for almost an hour looking for the Bedgrove bus stop.

There was no seat at the new waiting place for her to rest and she was cold and exhausted by the time the bus eventually arrived.

Everyone in the queue was angry as are the drivers on the routes as their journey has been lengthened because they now have to go all the way around New Street and ring road instead of straight up the High Street when they drop passengers off, but are still expected to maintain the quarterly service.

Commuters who use the Bedgrove route already know that many times a bus is missed out, leaving a wait of possibly 30 to 40 minutes for the next bus.

When I spoke to a council spokesperson he was totally unsympathetic and said the reason was that the bus station was becoming too busy for all the buses using it.

What a ridiculous state of affairs - made all the more annoying by seeing countless teenagers using the new waiting room as a meeting place, with no intention of catching a bus.

Current policy is to try to encourage people to leave their cars at home and use the bus - this will have entirely the opposite result.

Jenny Corton, Aylesbury

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